What is IT Support and Why Do I need it?

IT support exists so you can spend more time running your business and less time worrying about being hacked, dealing with malware or receiving spam emails as a few examples.

So many businesses we deal with on a daily basis simply don’t have a good enough IT infrastructure. What do we mean by this? Well, in a nutshell, the process, licences and products in place to ensure your information is safe, secure, and backed up. It's terrifying to think that someone could hack into your websites, email, computer, or server and steal company information or worse still money! Seeing these things happen to businesses firsthand is devastating and more often than not the disaster recovery for businesses who don’t have the right infrastructure in place can't make a comeback.

Other elements of an IT infrastructure include website, website ownership, domain name and domain name ownership and ensuring all of these are streamlined under your name and control. That’s not to say they cant be managed by someone else but having your company name or a private name associated with these as well as streamlined storage of both puts you right back in control.

An often overlooked consideration is malware protection across a number of user or staff computers and a secure file sharing server that’s cloud based and regularly backed up, more often than not it can only take one staff members computer to be out of date in terms of some form of software licences and this puts the entire company at risk especially those who share data via networks